1.HOW DO I PLACE AN ORDER?
Pick your favorite item on the product page, click “Add to Cart”, then follow the step-by-step checkout instructions.
Once your order is placed, our team will prepare it and notify you as soon as it’s on the way.
2.HOW LONG DOES SHIPPING TAKE?
It usually takes 5–7 business days to prepare your order before it is shipped. After that, delivery time depends on the method you choose:
| Product Type | Shipping Method | Shipping Time | Cost |
| All products | Standard | 12 to 17 business days | $6.99 |
| All products | Fast | 7 to 12 business days | $14.99 |
| All products | Express | 5 to 9 business days | $41.99 |
3.MY TRACKING NUMBER ISN’T WORKING
Sometimes it takes a few days for tracking updates to appear. Please allow 3–5 business days after you receive your shipping confirmation for the system to refresh. If the number still shows no results, it could be an error from the carrier—feel free to reach out to them directly, or contact us for assistance.
4.MY ORDER SEEMS LATE, WHAT SHOULD I DO?
Orders can take time, but if more than 22 business days have passed and your package still hasn’t arrived, let our support team know. We’ll step in right away to help resolve the issue.
5.WHEN WILL MY CARD BE CHARGED?
Your payment is processed immediately after you successfully place your order.
6. IS MY PERSONAL INFORMATION SAFE?
Yes. We follow strict industry standards to protect your data during checkout and payment.
- All transactions are encrypted using SSL (Secure Socket Layer) technology.
- Your credit card details are used only to process the purchase and are never stored afterwards.